RPNow had students take a proctored exam. In an email to faculty in May, the University announced Honorlock would be used for iCourses, ASU online classes and “high stakes exams' and replace RPNow, a proctoring service ASU previously used. Complaints include fears over data, privacy and overall functionality.

On Google reviews, Honorlock's Google Chrome extension has a one-star rating averaged across 2,000 reviews. Students have voiced concerns about Honorlock - particularly the pop-ins and the multi-device detection feature - online since the University announced its adoption in Summer 2021, including on numerous Reddit threads. It also offers a feature it calls 'Search and Destroy,' which removes leaked questions from the web, and voice detection to ensure students aren’t collaborating with others during a test. Honorlock offers multiple features to prevent cheating, primarily its patented “multi-device detection” to catch students accessing exam-related content on separate devices. Honorlock monitors tests live using AI to alert human proctors, who pop into students’ exams via live chat to see if they are violating academic integrity policies. The recordings are flagged for suspicious events, and professors can view the recordings after the exam, according to a Respondus webpage. Respondus Monitor builds upon the browser by having students record themselves using a webcam. Respondus LockDown Browser prevents students from opening other browsers, printing, copying and pasting, and searching on the internet. ASU also uses Respondus LockDown Browser and Respondus Monitor for in-person classes, according to a University document. “I assumed it was a computer that was doing so.”ĪSU added Honorlock in May 2021 as one of three options for remote exam proctoring, a statement provided by a University spokesperson said. “I was really surprised because I didn't know that there were people actually watching me and proctoring me while I was taking the test,” said Hammer, a sophomore studying business data analytics.

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